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January 30, 2007
Outlook: Another Pet Annoyance
Is it possible that Microsoft Outlook is the single most irritating entity since the inception of the IRS? No, probably not, but there are times when it really does seem that way.
In fairness, things have been running smoothly for my local group of thirty or so users for quite some time. In the last few days, however, there have been several failures. One user’s copy keeps loosing its address cache for no easily discernable reason. Another’s is refusing to automatically send and receive; has to be kicked off manually for now. A third user’s is exiting with a nasty message about a problem in ntdll.dll.
So suddenly we’re up to a 10% failure rate. Worse, Outlook never seems to have any normal failure mode. Each time it’s some problem from beyond the obscure. I’ll no doubt have to spend a couple of hours with each user’s machine only to end up purging and recreating the local profile; the only really reliable fix short of completely re-imaging the subject machine. I got better things to do.
Filed under Software and Microsoft Outlook.
Posted by eric at January 30, 2007 09:45 AM