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May 14, 2006
Getting the Dell Laptop to Suspend/Hibernate Again
Another peculiarity of our errant Dell laptop was that it at some point had decided that it was no longer interested in suspending or hibernating. As I was fiddling with it to get it to join the household domain, I figure I might as well take the opportunity — it’s primarily the wife’s machine and I don't ordinarily make much use of it — to see if I could find out why. I suspected crufty old software.
And I was right. A careful look at the messages that cropped up while attempting to put the system in standby revealed a complaint about plug-and-play messages and the keyboard driver. Specifically “The device driver for the keyboard device is preventing the machine from entering sleep mode. Please close all applications and try again. If the problem persists, you may need to update this driver”. Well for Pete’s sake! What could be more basic than the keyboard driver. None the less, that&rsqou;s where the trouble surfaced… but not where it originated. The real culprit was an ancient version of Adobe Type Manager that rode in on some other aged Adobe install set.
I never would have found this but for this helpful little support article on Microsoft’s site. Every now and then, one's got to give them a little credit yeah?
Filed under Software, Windows and Adobe.
Posted by eric at May 14, 2006 11:01 PM